Privacy Policy – Get The Glow Leicester

1. Who We Are

Get The Glow is a beauty salon located at 5 Woodgate, Leicester, LE3 5GH. We are the data controller for any personal data you provide to us. Contact: beautybynamm@outlook.com

2. Information We Collect

We may collect and process the following personal data:

Name, phone number and email address (via contact/booking forms)
Service preferences and appointment details
Communications via WhatsApp, email, or phone
Technical data (IP address, browser type) via analytics

3. How We Use Your Data

We use your personal data to:

Manage and confirm bookings and appointments
Respond to enquiries and provide customer support
Send appointment reminders (where consented)
Improve our website and services
Comply with legal obligations

4. Legal Basis

We process your data based on: (a) your consent; (b) our legitimate interests in running our business; or (c) compliance with legal obligations. You may withdraw consent at any time.

5. Data Sharing

We do not sell your personal data. We may share it with service providers (email delivery, analytics) under appropriate data processing agreements. We do not share data with third parties for marketing.

6. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by law. Appointment and contact data is typically retained for up to 3 years.

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Rectification of inaccurate data
Erasure of your data
Object to or restrict processing
Data portability
Lodge a complaint with the ICO (ico.org.uk)

To exercise these rights, contact: beautybynamm@outlook.com

8. Cookies

This website uses essential cookies required for functionality. We do not use advertising or tracking cookies without your explicit consent. You can manage cookies through your browser settings.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.