Terms & Conditions

Last updated: January 2025

1. Booking & Appointments

  • All appointments should be booked in advance via WhatsApp, phone, or our website contact form.
  • We reserve the right to decline bookings at our discretion.
  • Appointments are subject to availability and may change during public holidays.

2. Cancellation Policy

  • We ask for at least 24 hours' notice for cancellations or rescheduling.
  • Late cancellations (less than 24 hours) or no-shows may be subject to a cancellation fee.
  • We reserve the right to charge for repeated no-shows.

3. Pricing

  • All prices are stated in GBP and are inclusive of applicable taxes.
  • Prices may change from time to time. Please confirm pricing at time of booking.
  • "From" prices indicate the starting price; final cost may vary based on treatment specifics.

4. Health & Allergy Disclaimer

  • Please inform us of any allergies, skin conditions, or medical issues before your treatment.
  • Patch tests may be required for certain treatments (e.g., tinting, colouring). Please allow 48 hours for a patch test before your appointment.
  • Get The Glow cannot accept liability for reactions arising from failure to disclose medical information.

5. Code of Conduct

We are committed to providing a safe, welcoming environment. We reserve the right to refuse or terminate service to any client who is rude, abusive, or causes discomfort to our team or other clients.

6. Liability

Get The Glow's liability is limited to the cost of the treatment received. We are not liable for any indirect or consequential loss. Our treatments are performed by trained professionals in accordance with industry standards.

7. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact

For any questions about these terms, please contact us at beautybynamm@outlook.com or call 07778 698550.